Customer Service
Questions (or compliments) about our award-winning soaks? 🛁 Email us by creating a ticket below.
Monday to Friday
9:00AM to 4:00PM EST
+1 (613) 435-8520
info@bathorium.com
Order Tracking
Eager to see where your Bathorium order is? We understand. You should have received a shipping confirmation when your order shipped.
Plug it into the link below
FAQs
You have questions- we have answers.
Please see our list of frequently asked questions to help address any questions you may have.
Wholesale Help
Do you sell Bathorium products in your shop or spa? Or perhaps you would like to see how you could join the bathorium retailer family? Contact us! We'd love to hear from you.
We clean up after ourselves.
Ecommerce deliveries have a carbon footprint. That's why we support verified projects that remove carbon from the air.
Every delivery’s carbon footprint is calculated based on weight, shipping method, and distance traveled. We neutralize these emissions by purchasing verified carbon removal credits from groundbreaking projects.
With your purchase, you’ll join a community of proactive merchants and customers dedicated to a sustainable future. Together, we've removed emissions for over 48 million deliveries and removed over 35 thousand tonnes of carbon.
We work with a network of pioneering carbon removal companies that have been vetted by the commerce platform Shopify.